Use within your plan
Use SiloBox within your plan’s published credits, workspace, user and feature limits and the limits of connected platforms. Unlimited features remain subject to this policy and do not promise unlimited processing capacity. Do not evade limits through duplicate accounts, credential rotation or other workarounds. Legitimate use within published limits is not itself abuse.
Prohibited conduct
Do not use SiloBox for spam, unlawful or non-consensual messaging, fraud, phishing, malware, harassment, illegal content or infringement of others’ rights. Do not bypass recipient opt-outs, platform rules, security controls or access restrictions. Do not share account credentials with unauthorized people, resell access without our permission, or access another customer’s data. Authorized workspace collaboration and agency work within your plan are allowed.
Protect shared resources
Do not run deliberate request floods, uncontrolled loops, excessive retries or workloads designed to disrupt the service or degrade other customers’ access. Monitor your automations, handle failures responsibly and stop malfunctioning flows. Contact support if your expected workload needs capacity beyond your plan.
Enforcement and appeals
We may investigate suspected abuse, limit requests, pause automations, or suspend or terminate accounts to enforce this policy. Where practical, we will give notice and an opportunity to correct the issue; serious or urgent risks may require immediate action. There are no refunds for suspension or termination caused by a violation, except where required by law. Contact support to ask for clarification or appeal a decision. The Terms of Service also apply.
Company and contact
Engi Marketers LLC651 N. Broad Street, Suite 206, Middletown, Delaware, USASupport and privacy requests
support@getsilobox.com